Sunbeam vs SurveyMonkey: A Better Way to Analyse Your Feedback?
SurveyMonkey is a popular platform for creating surveys. However, when it comes to deep, AI-driven insights, Sunbeam’s advanced analytics might be the better match.
We all have enough feedback. The challenge is knowing what to do with it.
Sunbeam goes three layers deeper than the existing text analysis in SurveyMonkey. Turning it into clear, actionable insights - at scale.
Why Use Sunbeam Alongside SurveyMonkey?
Go Beyond Basic Surveys
Say goodbye to manual sorting. Sunbeam automatically interprets open-text feedback to reveal hidden themes.
All-in-One Feedback Management
Seamlessly handle both employee and customer surveys in one integrated system—no separate tools required.
Action-Focused Dashboards
While SurveyMonkey presents data, Sunbeam pinpoints next steps and ties them to potential ROI.
Reduced Overhead
Spend less time exporting and tagging feedback, and more time implementing strategic improvements.
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We have been going through a transformation and migrating our platform, which we knew would impact customer experience. We wanted to use Sunbeam to understand what in particular customers were saying, and what we could improve. The tool is great for analysing large amounts of text at scale and getting detailed insights.
Frederik Wolff, People & Culture Lead (Europe)
PaulCamper
"Sunbeam really matches with our agenda... (with other tools) it's just been so time consuming and not a fun task going through all the comments after every survey."
Simone Boksa, People Analytics Lead
Nuuday
A great use case for Sunbeam for organisations like us is being able to combine and see many sources of text in one place. Like combining feedback from our customers with our employee surveys and transcripts from our customer support. We can then really start using the power of text to make informed decisions.
Frederik Wolff, People & Culture Lead (Europe)
PaulCamper
"Sunbeam was able to deliver exactly what I've unsuccessfully been trying to use Microsoft Copilot for, and what I would have hoped to get from our survey provider"
Purpose Director
40,000 employee manufacturing company
"What really interests me is that it's pulling data from many sources. We can see 'this is a problem that our customers clearly have' - which then correlates to other topics in the feedback."
Head of HR
Leading Transport Company
We have been going through a transformation and migrating our platform, which we knew would impact customer experience. We wanted to use Sunbeam to understand what in particular customers were saying, and what we could improve. The tool is great for analysing large amounts of text at scale and getting detailed insights.
Frederik Wolff, People & Culture Lead (Europe)
PaulCamper
"Sunbeam really matches with our agenda... (with other tools) it's just been so time consuming and not a fun task going through all the comments after every survey."
Simone Boksa, People Analytics Lead
Nuuday
A great use case for Sunbeam for organisations like us is being able to combine and see many sources of text in one place. Like combining feedback from our customers with our employee surveys and transcripts from our customer support. We can then really start using the power of text to make informed decisions.
Frederik Wolff, People & Culture Lead (Europe)
PaulCamper
"Sunbeam was able to deliver exactly what I've unsuccessfully been trying to use Microsoft Copilot for, and what I would have hoped to get from our survey provider"
Purpose Director
40,000 employee manufacturing company
"What really interests me is that it's pulling data from many sources. We can see 'this is a problem that our customers clearly have' - which then correlates to other topics in the feedback."