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Hotels in Birmingham

See how AC Hotel by Marriott Birmingham ranks against other hotels in Birmingham

Hotel Insights

The AC Hotel by Marriott Birmingham offers a mixed experience for guests, highlighted by its exceptional location which garners a high positive sentiment score. However, the hotel faces significant challenges in the Room category, particularly concerning the bathrooms and amenities, which have notably low scores that weigh down overall perceptions. Additionally, while staff interactions are generally well-received, there remains room for improvement, particularly in areas like food and bed comfort. Overall, despite some strengths, the hotel has key areas that require attention to enhance the guest experience.

Overall

NPS: 31

18th

in Birmingham

from 361 reviews

Room

NPS: -19

27th

based on:
164 reviews

Food

NPS: -12

36th

based on:
40 reviews

Location

NPS: 90

13th

based on:
62 reviews

Staff

NPS: 73

11th

based on:
73 reviews

The rankings

How does AC Hotel by Marriott Birmingham compare to 47 other hotels in Birmingham?
Hotel NameRankRoomFoodFacilitiesLocationStaff
ibis Styles Birmingham Centre17th-52349556
AC Hotel by Marriott Birmingham18th-19-12---9073
Holiday Inn Express - Birmingham - City Centre by IHG19th251-448370
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