Sunbeam for

Hotels in West Suffolk

See how Bedford Lodge Hotel & Spa ranks against other hotels in West Suffolk

Hotel Insights

Bedford Lodge Hotel & Spa in West Suffolk offers a varied guest experience, with notable strengths and weaknesses. The hotel's location is its standout feature, achieving the top rank in its category, while the staff's performance also garners high praise. However, the room quality suffers primarily due to significant dissatisfaction with the bathroom facilities, which has negatively impacted the overall rating. The dining options show a split response, with breakfast receiving positive feedback, but experiences in the restaurant leave much to be desired. Overall, while the hotel has some commendable aspects, there are critical areas that require attention to enhance guest satisfaction.

Overall

NPS: 29

4th

in West Suffolk

from 393 reviews

Room🥉

NPS: -1

3rd

based on:
134 reviews

Food🥉

NPS: 29

3rd

based on:
105 reviews

Location🥇

NPS: 91

1st

based on:
22 reviews

Facilities🥈

NPS: 32

2nd

based on:
50 reviews

Staff🥉

NPS: 78

3rd

based on:
69 reviews

The rankings

How does Bedford Lodge Hotel & Spa compare to 5 other hotels in West Suffolk?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Angel Hotel3rd-26-6---------
Bedford Lodge Hotel & Spa4th-129329178
Dragonfly Hotel Bury St Edmunds5th-22-25---5360
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