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Hotels in Brighton and Hove

See how Brighton Black Hotel Kemptown ranks against other hotels in Brighton and Hove

Hotel Insights

Brighton Black Hotel Kemptown exhibits significant challenges based on guest feedback, currently ranking at the bottom of the hotel offerings in Brighton and Hove. The room quality is particularly concerning, with overwhelmingly negative sentiments around bathrooms and beds, resulting in a notably low score. While the hotel's location receives a positive response, this is overshadowed by serious issues related to service and room amenities, leading to an overall negative impression that suggests substantial improvements are necessary for a better guest experience.

Overall

NPS: -54

32nd

in Brighton and Hove

from 260 reviews

Room

NPS: -90

32nd

based on:
195 reviews

Location

NPS: 76

28th

based on:
21 reviews

Staff

NPS: -81

31st

based on:
21 reviews

The rankings

How does Brighton Black Hotel Kemptown compare to 31 other hotels in Brighton and Hove?
Hotel NameRankRoomFoodFacilitiesLocationStaff
DoubleTree By Hilton Brighton Metropole31st-206-49064
Brighton Black Hotel Kemptown32nd-90------76-81
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