See how Britannia Hotel City Centre Manchester ranks against other hotels in Manchester

The Britannia Hotel City Centre Manchester presents a challenging experience for guests, highlighted by significant shortcomings in room quality and staff performance. While location scores exceptionally high due to its proximity to attractions and public transport, the Room category faces severe criticism, particularly regarding amenities, lighting, and bathroom conditions. Additionally, while food and drink options lack appeal, the service quality from staff ranks among the lowest in the region, suggesting a need for improvement across multiple facets of the hotel.