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Hotels in Birmingham

See how Macdonald Burlington Hotel ranks against other hotels in Birmingham

Hotel Insights

The Macdonald Burlington Hotel in Birmingham presents a mixed picture overall. While the location scores high with an impressive positive sentiment, the room quality detracts from the overall experience, primarily due to significant issues with temperature control and bathroom facilities. Food offerings, particularly the restaurant and room service, receive considerable criticism, which negatively impacts the food category score. Guest feedback highlights some strengths in staff interactions and decor, but with notable weaknesses in several key areas, the hotel shows potential for improvement.

Overall

NPS: 19

35th

in Birmingham

from 1151 reviews

Room

NPS: -6

20th

based on:
526 reviews

Food

NPS: -10

35th

based on:
152 reviews

Location

NPS: 88

20th

based on:
213 reviews

Facilities

NPS: 13

16th

based on:
56 reviews

Staff

NPS: 64

22nd

based on:
174 reviews

Price

NPS: -33

23rd

based on:
30 reviews

The rankings

How does Macdonald Burlington Hotel compare to 47 other hotels in Birmingham?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Saint Pauls House34th-3132-17978
Macdonald Burlington Hotel35th-6-10138864
Campanile Hotel - Birmingham36th011-185249
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