See how The Capital Hotel, Apartments & Townhouse ranks against other hotels in Kensington and Chelsea

The Capital Hotel, Apartments & Townhouse experiences notable challenges, resulting in an overall score that places it among the lower tier of hotels in Kensington and Chelsea. While the location receives a commendable positive sentiment, reflecting its attractiveness, the Room category significantly drags down the overall perception due to a negative sentiment. Additionally, guests express mixed feelings about staff interactions, further highlighting areas for improvement. Overall, despite its favorable location, the hotel must address key issues in room quality and service to elevate its standing.