See how The Grand, York ranks against other hotels in York

The Grand in York offers a mixed experience, with standout performance in location and staff service, where both categories received high positive sentiment scores. Guests praise the friendly and attentive staff, significantly enhancing their stay, while the hotel’s prime location is also a major draw. However, the property struggles in areas like bathroom quality and temperature control in rooms, which negatively impacts its overall rating. Additionally, the dining options have potential but fall short, particularly with the bar service, leaving room for improvement in both food offerings and pricing.