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Hotels in Kingston upon Thames

See how Chessington Hotel ranks against other hotels in Kingston upon Thames

Hotel Insights

The Chessington Hotel in Kingston upon Thames presents a mixed picture for guests. While the hotel shines in staff interactions, particularly with waitstaff receiving notable praise, challenges emerge in several areas, most notably the bathrooms which heavily impact the overall room experience. Additionally, dining options are a concern, with the restaurant rated poorly despite a decent breakfast score. As a result, while the hotel maintains a respectable overall rating, significant improvements are needed in room quality and food services to enhance guest satisfaction.

Overall🥈

NPS: 18

2nd

in Kingston upon Thames

from 543 reviews

Room🥈

NPS: 4

2nd

based on:
181 reviews

Food🥈

NPS: -7

2nd

based on:
149 reviews

Location🥈

NPS: 63

2nd

based on:
46 reviews

Facilities🥈

NPS: 16

2nd

based on:
67 reviews

Staff🥈

NPS: 51

2nd

based on:
82 reviews

The rankings

How does Chessington Hotel compare to 1 other hotels in Kingston upon Thames?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Warren House Hotel1st2115328460
Chessington Hotel2nd4-7166351
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