See how Chester Hotel ranks against other hotels in Westminster

The Chester Hotel in Westminster struggles significantly in several categories, particularly in its Room offerings, which rank in the bottom 5% of hotels in the area. Bathroom issues substantially affect the overall perception of comfort, while guest experiences with staff, especially at reception, further diminish the hotel's appeal. However, the hotel benefits from an outstanding location, with ideal access to nearby attractions and public transport, contributing positively to its overall sentiment score. While certain aspects are well-received, substantial improvements in room quality and customer service are essential for a more favorable guest experience.