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Hotels in Cheshire West and Chester

See how Mercure Chester Abbots Well Hotel ranks against other hotels in Cheshire West and Chester

Hotel Insights

Mercure Chester Abbots Well Hotel presents a mixed experience for guests. While the location scores highly, especially for public transport, the room quality faces significant criticisms, particularly regarding bathrooms and decor, which severely impact overall ratings. Dining options also struggle, with breakfast being a highlight, but both the restaurant and bar receive negative feedback, indicating clear areas for improvement in service and amenities. Despite these challenges, the hotel benefits from a dedicated staff that contributes positively to the guest experience.

Overall

NPS: 25

27th

in Cheshire West and Chester

from 1453 reviews

Room

NPS: -32

32nd

based on:
541 reviews

Food

NPS: 12

20th

based on:
254 reviews

Location

NPS: 79

26th

based on:
137 reviews

Facilities

NPS: 6

17th

based on:
235 reviews

Staff

NPS: 64

22nd

based on:
256 reviews

Price

NPS: 20

4th

based on:
30 reviews

The rankings

How does Mercure Chester Abbots Well Hotel compare to 35 other hotels in Cheshire West and Chester?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Crowne Plaza Chester by IHG26th-1430309273
Mercure Chester Abbots Well Hotel27th-321267964
The Chester Grosvenor28th-3-3389674
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