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Hotels in Hackney

See how citizenM London Shoreditch ranks against other hotels in Hackney

Hotel Insights

CitizenM London Shoreditch offers a varied experience for guests. The hotel excels in location and staff service, achieving exceptional scores of 96.1% and 91.9%, respectively, making it a top choice in Hackney. However, challenges arise in the Room and Hotel Facilities categories, particularly with bathroom issues negatively impacting guest satisfaction, and while the food is praised, the breakfast experience does not consistently meet expectations. Despite these drawbacks, the overall sentiment remains positive, reflecting strengths in service and location that could entice prospective visitors.

Overall

NPS: 41

4th

in Hackney

from 762 reviews

Room

NPS: 20

6th

based on:
372 reviews

Food🥇

NPS: 63

1st

based on:
49 reviews

Location🥇

NPS: 96

1st

based on:
103 reviews

Facilities

NPS: -33

11th

based on:
122 reviews

Staff🥇

NPS: 92

1st

based on:
99 reviews

The rankings

How does citizenM London Shoreditch compare to 13 other hotels in Hackney?
Hotel NameRankRoomFoodFacilitiesLocationStaff
art'otel London Hoxton, powered by Radisson Hotels3rd5523678263
citizenM London Shoreditch4th2063-339692
Central Hoxton Shoreditch5th-5---668774
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