Sunbeam for

Hotels in Birmingham

See how Clayton Hotel Birmingham ranks against other hotels in Birmingham

Hotel Insights

Clayton Hotel Birmingham presents a mixed experience for guests. While the Bed quality receives notable praise, contributing positively to the Room category, significant issues with Bathrooms, Temperature, and Amenities pull the overall Room score down into the negatives. The Food category is a highlight, especially the Breakfast, which boosts guest satisfaction despite lower ratings for the Bar and Restaurant. However, staff interactions, particularly at Reception, rank among the lowest, indicating a critical area needing improvement for a better overall impression. The hotel's location is appreciated, but the combination of service and room quality issues marks it as a property that could significantly benefit from targeted enhancements.

Overall

NPS: 12

43rd

in Birmingham

from 1535 reviews

Room

NPS: -9

24th

based on:
706 reviews

Food

NPS: 28

14th

based on:
215 reviews

Location

NPS: 57

44th

based on:
241 reviews

Facilities

NPS: 1

22nd

based on:
95 reviews

Staff

NPS: 27

46th

based on:
245 reviews

Price

NPS: -33

23rd

based on:
33 reviews

The rankings

How does Clayton Hotel Birmingham compare to 47 other hotels in Birmingham?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Conference Aston Hotel - Birmingham City42nd1-13-176975
Clayton Hotel Birmingham43rd-92815727
Hotel du Vin Birmingham44th-2715-318858
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