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Hotels in Westminster

See how The Cleveland ranks against other hotels in Westminster

Hotel Insights

The Cleveland in Westminster offers a generally pleasant experience, highlighted by its exceptional location and attentive staff. With an impressive NPS of 96.9 for Location, guests rave about access to nearby attractions and public transport, significantly enhancing their stay. However, the hotel faces challenges in its Room category, where the bathroom facilities have received negative feedback, although beds and amenities score notably higher. Overall, The Cleveland has room for improvement, particularly in its accommodations, while excelling in service and accessibility.

Overall

NPS: 40

48th

in Westminster

from 511 reviews

Room

NPS: 36

5th

based on:
251 reviews

Location

NPS: 97

79th

based on:
127 reviews

Facilities

NPS: 18

70th

based on:
34 reviews

Staff

NPS: 88

34th

based on:
69 reviews

The rankings

How does The Cleveland compare to 259 other hotels in Westminster?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Point A Hotel London Paddington47th-3737608888
The Cleveland48th36---189788
The Z Hotel Soho49th-4832509584
How did we do this?We’ve taken real reviews from all over the internet to make the ultimate hotel league table
2.7m

Reviews

8.1m

Comments

2,606

Hotels ranked

304

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