See how Macdonald Craxton Wood Hotel & Spa ranks against other hotels in Cheshire West and Chester

Macdonald Craxton Wood Hotel & Spa presents a challenging experience for guests, with an overall sentiment score that places it among the lowest-rated hotels in Cheshire West and Chester. The location scores well, receiving high marks for its appeal, yet this is overshadowed by significant issues in the Room and Food categories, particularly concerning the bathroom facilities and the bar service. Staff performance, particularly at the reception, also suffers considerably, reflecting a need for improvement in guest interactions to enhance the overall stay.