See how Crowne Plaza Birmingham City by IHG ranks against other hotels in Birmingham

Crowne Plaza Birmingham City by IHG presents a mixed bag for visitors, with notable strengths and weaknesses. While the hotel's location scores exceptionally high, garnering praise among guests, the room category suffers due to significant issues with the bathroom facilities. Food services shine, particularly for breakfast, yet the overall hotel facilities rank poorly and are a considerable concern. Staff interactions are mostly viewed positively, but some aspects remain in need of improvement, suggesting that while there are many appealing features, there are critical areas that require attention to enhance the guest experience further.