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Hotels in Newcastle upon Tyne

See how Crowne Plaza Newcastle - Stephenson Quarter by IHG ranks against other hotels in Newcastle upon Tyne

Hotel Insights

The Crowne Plaza Newcastle - Stephenson Quarter by IHG presents a mixed experience for guests. While the hotel's room decor is exceptional, garnering a perfect score, other aspects such as the bathroom and lighting have notably negative feedback, impacting the overall room rating. Food offerings are also a concern, particularly the restaurant, which significantly detracts from guest satisfaction, though breakfast receives some positive notes. Location and staff interactions show promise, but further improvements in dining and room amenities would greatly enhance the guest experience.

Overall

NPS: 28

21st

in Newcastle upon Tyne

from 1356 reviews

Room🥉

NPS: 25

3rd

based on:
519 reviews

Food

NPS: 8

23rd

based on:
236 reviews

Location

NPS: 85

26th

based on:
167 reviews

Facilities

NPS: 20

15th

based on:
189 reviews

Staff

NPS: 58

30th

based on:
221 reviews

Price

NPS: -25

20th

based on:
24 reviews

The rankings

How does Crowne Plaza Newcastle - Stephenson Quarter by IHG compare to 35 other hotels in Newcastle upon Tyne?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Hotel Du Vin Newcastle20th45865468
Crowne Plaza Newcastle - Stephenson Quarter by IHG21st258208558
Hotel Balmoral22nd717---7354
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