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Hotels in Reading

See how Crowne Plaza Reading ranks against other hotels in Reading

Hotel Insights

Crowne Plaza Reading presents a mixed but generally positive experience for its guests. While the hotel excels in location, earning a high score, the room quality is notably compromised by severe dissatisfaction with the bathrooms, severely impacting the overall room score. Additionally, while breakfast receives favorable feedback, the restaurant experience lags significantly, underscoring potential improvements needed in dining options. Overall, with a decent score driven by location and staff performance, the hotel shows promise but has key areas requiring focus to enhance guest satisfaction.

Overall

NPS: 22

8th

in Reading

from 394 reviews

Room

NPS: -12

9th

based on:
129 reviews

Food

NPS: -7

10th

based on:
96 reviews

Location

NPS: 88

5th

based on:
43 reviews

Facilities

NPS: 14

6th

based on:
57 reviews

Staff

NPS: 43

10th

based on:
56 reviews

The rankings

How does Crowne Plaza Reading compare to 13 other hotels in Reading?
Hotel NameRankRoomFoodFacilitiesLocationStaff
The Roseate Reading7th164209162
Crowne Plaza Reading8th-12-7148843
Easyhotel Reading9th-39------10090
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