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Hotels in Leeds

See how Crowne Plaza Leeds by IHG ranks against other hotels in Leeds

Hotel Insights

Crowne Plaza Leeds by IHG presents a mixed experience for guests. While the location scores exceptionally well with a remarkable positive sentiment, the room experience heavily suffers due to significant issues in the bathroom and lighting, resulting in a notably low score in that category. Guests do appreciate the food offerings, particularly breakfast, though the on-site restaurant has not met expectations. Notably, staff interactions stand out positively, led by reception, enhancing the overall stay experience despite some evident shortcomings in facilities and accommodations.

Overall

NPS: 30

22nd

in Leeds

from 1246 reviews

Room

NPS: -14

26th

based on:
420 reviews

Food

NPS: 26

12th

based on:
250 reviews

Location

NPS: 90

16th

based on:
98 reviews

Facilities

NPS: 3

24th

based on:
203 reviews

Staff

NPS: 75

18th

based on:
253 reviews

Price

NPS: 0

16th

based on:
22 reviews

The rankings

How does Crowne Plaza Leeds by IHG compare to 36 other hotels in Leeds?
Hotel NameRankRoomFoodFacilitiesLocationStaff
The Calverley Arms by Innkeeper's Collection21st915---9367
Crowne Plaza Leeds by IHG22nd-142639075
Park Plaza Leeds23rd-6189568
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