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Hotels in Camden

See how City Inn Russell Square ranks against other hotels in Camden

Hotel Insights

City Inn Russell Square in Camden presents a challenging experience for guests, particularly in the room category where it faces considerable dissatisfaction, especially with bathrooms and amenities. The hotel does excel in its location, receiving very high marks that enhance its overall appeal, and the pricing is perceived fairly positively. However, staff performance is notably poor, ranking in the bottom tier, which detracts from the overall experience. While some aspects show promise, significant improvements are needed in room quality and service to elevate guest satisfaction.

Overall

NPS: -1

94th

in Camden

from 507 reviews

Room

NPS: -42

80th

based on:
314 reviews

Location

NPS: 97

21st

based on:
104 reviews

Staff

NPS: -12

97th

based on:
43 reviews

Price

NPS: 24

22nd

based on:
25 reviews

The rankings

How does City Inn Russell Square compare to 98 other hotels in Camden?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Grange Clarendon Hotel93rd-32-29-739755
City Inn Russell Square94th-42------97-12
Radisson Blu Hotel, London Tottenham Court Road - formerly Kenilworth95th-631108936
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