See how The Cumberland, London ranks against other hotels in Westminster

The Cumberland in London’s Westminster presents a mixed bag for guests. While its prime location and exceptional access to public transport and nearby attractions earn it a commendable score, the room experience falls significantly short, with notably poor ratings for bathrooms and temperature. Dining options yield some positive feedback, particularly for breakfast and bar service, but overall, the hotel struggles with staff performance, placing it among the lowest in its category. Thus, despite its advantageous setting, improvements are necessary in both accommodations and service for a better guest experience.