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Hotels in Swansea

See how Dolphin SA1 ranks against other hotels in Swansea

Hotel Insights

Dolphin SA1 in Swansea presents a mixed experience for guests. The hotel's strong location score of 93.6 stands out, reflecting its appealing proximity to attractions, while customer sentiment towards staff is also notably positive at 72.1. However, the Room category struggles significantly, primarily due to poor bathroom and amenities performance, which weighs down the overall guest experience despite decent bed comfort. Thus, while Dolphin SA1 excels in location and staff engagement, it has critical areas for improvement, particularly in room quality.

Overall

NPS: 32

5th

in Swansea

from 529 reviews

Room

NPS: -22

7th

based on:
272 reviews

Location

NPS: 94

4th

based on:
94 reviews

Staff

NPS: 72

9th

based on:
104 reviews

Price🥈

NPS: 23

2nd

based on:
30 reviews

The rankings

How does Dolphin SA1 compare to 9 other hotels in Swansea?
Hotel NameRankRoomFoodFacilitiesLocationStaff
The Grand Hotel4th-1447-137779
Dolphin SA15th-22------9472
Morgans Hotel6th-213418981
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