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Hotels in Leicester

See how Holiday Inn Express Leicester City by IHG ranks against other hotels in Leicester

Hotel Insights

The Holiday Inn Express Leicester City by IHG faces significant challenges, reflected in its overall score, which places it among the bottom tier of hotels in the area. The Room category suffers notably due to poor bathroom conditions and extreme temperature issues, both of which contribute heavily to negative guest experiences. However, the location earns positive remarks, and staff interactions are a relatively bright spot, indicating that while the hotel offers convenient access and decent service, substantial improvements are needed in room quality and dining options to enhance guest satisfaction.

Overall

NPS: -10

10th

in Leicester

from 260 reviews

Room

NPS: -35

9th

based on:
116 reviews

Food

NPS: -31

8th

based on:
52 reviews

Location

NPS: 77

7th

based on:
35 reviews

Staff

NPS: 55

8th

based on:
40 reviews

The rankings

How does Holiday Inn Express Leicester City by IHG compare to 9 other hotels in Leicester?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Villare Leicester City Centre hotel9th-39----647652
Holiday Inn Express Leicester City by IHG10th-35-31---7755
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