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Hotels in Gateshead

See how Holiday Inn Express Newcastle Gateshead by IHG ranks against other hotels in Gateshead

Hotel Insights

Holiday Inn Express Newcastle Gateshead by IHG shows a generally favorable performance, particularly in terms of food and location, where it ranks high among its peers. While breakfast is particularly praised, lifting the food category with a notable score, the room experience is marred by several issues including bathroom and lighting complaints. Additionally, staff service, especially at reception, has room for improvement, impacting overall guest satisfaction, despite the hotel maintaining a reliable overall score.

Overall🥈

NPS: 44

2nd

in Gateshead

from 973 reviews

Room🥇

NPS: 10

1st

based on:
360 reviews

Food🥈

NPS: 29

2nd

based on:
228 reviews

Location

NPS: 78

4th

based on:
134 reviews

Facilities🥇

NPS: 46

1st

based on:
26 reviews

Staff

NPS: 55

4th

based on:
183 reviews

Price🥈

NPS: 45

2nd

based on:
42 reviews

The rankings

How does Holiday Inn Express Newcastle Gateshead by IHG compare to 5 other hotels in Gateshead?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Ramada Encore Newcastle-Gateshead1st-134186381
Holiday Inn Express Newcastle Gateshead by IHG2nd1029467855
Delta Hotels by Marriott Newcastle Gateshead3rd1016239464
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