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Hotels in Surrey Heath

See how Macdonald Frimley Hall Hotel & Spa ranks against other hotels in Surrey Heath

Hotel Insights

Macdonald Frimley Hall Hotel & Spa presents a mixed experience for its guests in Surrey Heath. While the location is highly praised, achieving a standout score of 83.3, significant shortcomings in the room amenities, particularly in bathroom conditions and decor, weigh heavily on overall satisfaction. Additionally, while the hotel facilities receive positive remarks largely due to the pool, the dining experience falls flat, with breakfast being the only bright spot amidst otherwise disappointing food reviews. Overall, the hotel enjoys a decent net positive sentiment but highlights areas for urgent improvement, especially in room quality and dining options.

Overall🥈

NPS: 14

2nd

in Surrey Heath

from 669 reviews

Room🥈

NPS: -45

2nd

based on:
255 reviews

Food🥈

NPS: -18

2nd

based on:
145 reviews

Location🥇

NPS: 83

1st

based on:
36 reviews

Facilities🥇

NPS: 19

1st

based on:
117 reviews

Staff🥈

NPS: 35

2nd

based on:
103 reviews

The rankings

How does Macdonald Frimley Hall Hotel & Spa compare to 1 other hotels in Surrey Heath?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Lakeside International Hotel1st2-7------62
Macdonald Frimley Hall Hotel & Spa2nd-45-18198335
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