See how Sheraton Grand Hotel & Spa ranks against other hotels in City of Edinburgh

The Sheraton Grand Hotel & Spa in Edinburgh showcases a mixed performance in guest satisfaction. While the location receives high praise, contributing positively to its overall score, the food and room amenities are significant drawbacks. Particularly, guests express dissatisfaction with the restaurant and bathroom facilities, severely impacting the hotel’s reputation. Though the staff interactions are noted for improvement, the overall experience highlights the need for enhancements in dining and room features to align with guest expectations.