See how Great St Helen Hotel ranks against other hotels in City of London

The Great St Helen Hotel in the City of London presents a polarized guest experience. Although the hotel's location garners high praise, significantly boosting its score, dissatisfaction primarily stems from the room conditions, particularly issues related to size and furniture. This contrast highlights a compelling opportunity for improvement in guest accommodations, which could markedly enhance overall satisfaction. While staff interactions are rated positively, the persistent room deficiencies suggest a need for urgent attention to elevate the hotel's reputation.