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Hotels in Guildford

See how Harbour Hotel & Spa Guildford ranks against other hotels in Guildford

Hotel Insights

Harbour Hotel & Spa Guildford presents a mixed experience for its guests. While the location receives high praise, contributing to its strong standing, other categories such as Room and Price show significant weaknesses. Notably, the bed comfort is positively remarked upon, contrasting sharply with severe issues related to lighting and bathroom amenities that have notably impacted guest satisfaction. Dining experiences are generally favorable, especially breakfast and bar services, but the hotel still needs to address the concerns surrounding value and a few facility shortcomings to enhance the overall guest experience.

Overall

NPS: 16

4th

in Guildford

from 798 reviews

Room

NPS: -32

5th

based on:
337 reviews

Food🥉

NPS: 32

3rd

based on:
124 reviews

Location

NPS: 88

4th

based on:
93 reviews

Facilities

NPS: 22

4th

based on:
90 reviews

Staff🥈

NPS: 72

2nd

based on:
127 reviews

Price🥇

NPS: -85

1st

based on:
27 reviews

The rankings

How does Harbour Hotel & Spa Guildford compare to 6 other hotels in Guildford?
Hotel NameRankRoomFoodFacilitiesLocationStaff
De Vere Horsley Estate3rd-3319169165
Harbour Hotel & Spa Guildford4th-3232228872
Guildford Manor Hotel & Spa5th-322296250
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