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Hotels in Liverpool

See how Hampton By Hilton Liverpool City Centre ranks against other hotels in Liverpool

Hotel Insights

Hampton By Hilton Liverpool City Centre appears to have significant challenges that affect its overall appeal, reflected in its moderate overall score of 19.1. While the hotel's location is a strong point, scoring an impressive 94.8, issues in the Room category dampen the overall experience due to poor ratings in key aspects like beds and bathrooms. Food offerings also lag behind, particularly with a severely rated restaurant, which further detracts from guest satisfaction. Although staff interactions show some promise, especially at reception, they are still marred by poor experiences with waitstaff. Overall, while the location is a highlight, critical improvements in room quality and food options are essential for a better guest experience.

Overall

NPS: 19

50th

in Liverpool

from 3133 reviews

Room

NPS: -16

43rd

based on:
1147 reviews

Food

NPS: -39

49th

based on:
860 reviews

Location

NPS: 95

30th

based on:
462 reviews

Facilities

NPS: -17

48th

based on:
113 reviews

Staff

NPS: 67

51st

based on:
473 reviews

Price

NPS: 24

19th

based on:
78 reviews

The rankings

How does Hampton By Hilton Liverpool City Centre compare to 68 other hotels in Liverpool?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Titanic Hotel Liverpool49th412922473
Hampton By Hilton Liverpool City Centre50th-16-39-179567
Campanile Liverpool51st-42-1509172
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