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Hotels in North Yorkshire

See how Herriots Hotel ranks against other hotels in North Yorkshire

Hotel Insights

Herriots Hotel in North Yorkshire presents a mixed experience for guests, highlighted by exceptional location and staff ratings, but hindered by issues in room quality and facilities. The hotel's location scores remarkably high at nearly 96%, while staff interactions garner an impressive 86%. However, negative feedback on the bathroom facilities and general room comfort, with an NPS of -66.7 and -23.2 respectively, suggests significant areas for improvement. Dining experiences also show a dichotomy, with breakfast receiving favorable mentions, yet the restaurant portion languishing at neutrality. Overall, while Herriots Hotel showcases strengths in service and location, it must address guest concerns in other essential areas for a more balanced guest experience.

Overall

NPS: 18

67th

in North Yorkshire

from 345 reviews

Room

NPS: -23

62nd

based on:
138 reviews

Food

NPS: 47

26th

based on:
81 reviews

Location

NPS: 96

20th

based on:
46 reviews

Facilities

NPS: -24

45th

based on:
29 reviews

Staff

NPS: 86

23rd

based on:
44 reviews

The rankings

How does Herriots Hotel compare to 79 other hotels in North Yorkshire?
Hotel NameRankRoomFoodFacilitiesLocationStaff
The Parsonage Hotel & Spa66th-2430528850
Herriots Hotel67th-2347-249686
Hotel du Vin & Bistro Harrogate68th922-548892
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