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Hotels in Cheshire West and Chester

See how Holiday Inn Ellesmere Port/Cheshire Oaks by IHG ranks against other hotels in Cheshire West and Chester

Hotel Insights

The Holiday Inn Ellesmere Port/Cheshire Oaks by IHG reports a mixed guest experience, highlighted by strong positive sentiment towards staff and breakfast. With a commendable score in the Staff category, guests appreciate the attentive service, whereas the Room category showcases limitations—particularly stemming from bathroom issues. Food is notably impacted by an excellent breakfast offering, yet the restaurant aspect lags behind. Overall, while the hotel maintains a respectable score, there are clear areas that require attention, particularly in room quality and dining options.

Overall

NPS: 46

11th

in Cheshire West and Chester

from 602 reviews

Room

NPS: 25

8th

based on:
174 reviews

Food

NPS: 58

9th

based on:
130 reviews

Location

NPS: 79

27th

based on:
89 reviews

Facilities

NPS: 3

18th

based on:
61 reviews

Staff

NPS: 89

10th

based on:
138 reviews

The rankings

How does Holiday Inn Ellesmere Port/Cheshire Oaks by IHG compare to 35 other hotels in Cheshire West and Chester?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Grosvenor Pulford Hotel & Spa10th254924---78
Holiday Inn Ellesmere Port/Cheshire Oaks by IHG11th255837989
The Coach House Inn12th1565---8692
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