See how Holiday Inn London West by IHG ranks against other hotels in Ealing

Holiday Inn London West by IHG presents a mixed experience for its guests. While the location scores high, largely due to excellent public transport connectivity, the hotel struggles significantly with room comfort, particularly concerning bathrooms and temperature control. On the food front, breakfast is a highlight, contributing positively to guests' overall satisfaction, but other dining options have not met expectations. Staff performance is decent, though there are areas for improvement, particularly in reception service. Overall, the hotel achieves a moderate satisfaction score, but there are key areas requiring attention to enhance the guest experience.