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Hotels in Reading

See how Holiday Inn Reading South M4 Jct 11 by IHG ranks against other hotels in Reading

Hotel Insights

The Holiday Inn Reading South M4 Jct 11 offers a mixed experience for its guests. While the location earns high praise with an impressive sentiment score, the room quality significantly affects its overall rating, primarily due to troubling feedback on bathrooms, temperature control, and bed comfort. The food service also shows a divide; breakfast is well-received, but general restaurant experiences detract from the dining category. In terms of staff interactions, although the reception is noteworthy, the waitstaff has areas to improve, indicating that service consistency could enhance the overall guest experience.

Overall

NPS: 18

11th

in Reading

from 513 reviews

Room

NPS: -24

11th

based on:
225 reviews

Food

NPS: 27

4th

based on:
92 reviews

Location🥈

NPS: 92

2nd

based on:
39 reviews

Facilities

NPS: 7

8th

based on:
31 reviews

Staff

NPS: 51

8th

based on:
111 reviews

The rankings

How does Holiday Inn Reading South M4 Jct 11 by IHG compare to 13 other hotels in Reading?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Novotel Reading Centre10th-835238347
Holiday Inn Reading South M4 Jct 11 by IHG11th-242779251
Hilton Reading12th15-2523332
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