See how Holiday Inn Southend by IHG ranks against other hotels in Southend-on-Sea

Holiday Inn Southend by IHG stands out primarily for its exceptional staff, achieving a high score in this area, and creating a welcoming atmosphere for guests. While the hotel is praised for its food, particularly breakfast and dining options, there are notable drawbacks, especially within the Room category, where the bathroom and bed quality did not meet expectations. Despite these challenges, its overall positive sentiment suggests that many guests find value in the service and some amenities, indicating room for improvement but also a solid foundation to build on.