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See how Holiday Inn Basildon by IHG ranks against other hotels in UK

Hotel Insights

The Holiday Inn Basildon by IHG offers a mixed experience for guests. While the food, particularly breakfast, garners high praise with a commendable score, the hotel struggles in the Room category due to significant issues with temperature and bathroom amenities. Staff interactions, especially at reception, are also a highlight, although overall satisfaction remains moderate. The combination of strong food offerings and attentive service helps maintain a somewhat favorable perception, even amidst notable challenges in room comfort and facilities.

Overall

NPS: 33

1800th

in UK

from 416 reviews

Room

NPS: 10

1124th

based on:
205 reviews

Food

NPS: 69

251st

based on:
55 reviews

Location

NPS: 74

2992nd

based on:
43 reviews

Facilities

NPS: 5

1613th

based on:
20 reviews

Staff

NPS: 65

2417th

based on:
80 reviews

The rankings

How does Holiday Inn Basildon by IHG compare to 139 other hotels in UK?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Holiday Inn Basildon by IHG1800th106957465
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