See how Holiday Inn Edinburgh Zoo by IHG ranks against other hotels in City of Edinburgh

Holiday Inn Edinburgh Zoo by IHG presents a mixed bag for guests, achieving an overall positive sentiment score of 18.5%. The hotel excels in location, with an impressive score driven by high ratings for public transport and nearby attractions. While the staff receives praise, particularly at the reception, the room quality suffers significantly due to poor bathroom conditions and issues with amenities. Guests also appreciate the breakfast, although the dining experience in the restaurant and bar leaves much to be desired. Overall, the hotel offers some commendable aspects, but key areas, especially related to room quality and dining, require attention to enhance guest satisfaction.