See how Hotel Indigo London - 1 Leicester Square by IHG ranks against other hotels in Westminster

Hotel Indigo London - 1 Leicester Square is facing challenges that impact its overall guest experience. While visitors appreciate the bed comfort within the room category, negative feedback regarding amenities and bathroom conditions brings the room score down significantly. The hotel's location receives high marks, a highlight amid mixed reviews. Dining offers a slightly more positive experience, particularly for breakfast, yet staff interactions, especially at reception, seem to be a critical area needing improvement, placing it among the lower ranks in Westminster. Overall, while some strengths exist, significant weaknesses overshadow the hotel’s appeal.