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Hotels in Maidstone

See how Miller & Carter Maidstone by Innkeeper's Collection ranks against other hotels in Maidstone

Hotel Insights

Miller & Carter Maidstone by Innkeeper's Collection offers a largely positive experience, particularly in its food and staff service, which are standout features of the hotel. Guests have praised the dining options, with breakfast and restaurant offerings scoring high, indicating a well-received culinary experience. However, the hotel struggles with room comfort, particularly in the bathroom category, which seems to detract from an otherwise strong overall sentiment. While the staff receives high marks, the location ranks at the bottom among local hotels, highlighting areas where improvement could be beneficial.

Overall

NPS: 37

4th

in Maidstone

from 399 reviews

Room

NPS: -6

5th

based on:
208 reviews

Food🥉

NPS: 65

3rd

based on:
68 reviews

Location

NPS: 46

8th

based on:
48 reviews

Staff

NPS: 72

4th

based on:
57 reviews

The rankings

How does Miller & Carter Maidstone by Innkeeper's Collection compare to 7 other hotels in Maidstone?
Hotel NameRankRoomFoodFacilitiesLocationStaff
The Dog & Bear Hotel3rd370---9594
Miller & Carter Maidstone by Innkeeper's Collection4th-665---4672
Village Hotel Maidstone5th-25-335210029
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