See how Ivy House Hotel ranks against other hotels in Westminster

The Ivy House Hotel in Westminster presents a challenging situation for guests, with overall satisfaction placing it among the lowest in the area. While the location scores high due to its proximity to nearby attractions and public transport, the room quality severely undermines the experience, particularly due to poor ratings for bathrooms, decor, and furniture. Additionally, staff performance is lacking, notably at reception, which further contributes to a disappointing stay. In summary, despite its advantageous location, significant improvements are needed in the hotel facilities and service to enhance its reputation.