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Hotels in Lancaster

See how Holiday Inn Lancaster by IHG ranks against other hotels in Lancaster

Hotel Insights

Holiday Inn Lancaster by IHG presents a mixed picture with a notable emphasis on its strengths and weaknesses. Guests rate the location highly, which is a strong positive for the hotel, but the room conditions are a significant drawback, with particularly low scores for bathrooms and amenities. While breakfast is praised, the overall dining experience suffers from poor restaurant performance. Staff interactions also receive a mix of feedback, reflecting both positive and less favorable aspects. Overall, the hotel caters well to some needs but clearly faces challenges that could deter potential guests.

Overall

NPS: 20

13th

in Lancaster

from 733 reviews

Room

NPS: -15

14th

based on:
312 reviews

Food

NPS: 10

13th

based on:
168 reviews

Location

NPS: 81

12th

based on:
70 reviews

Facilities

NPS: -12

4th

based on:
77 reviews

Staff

NPS: 59

14th

based on:
91 reviews

The rankings

How does Holiday Inn Lancaster by IHG compare to 14 other hotels in Lancaster?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Lancaster House Hotel12th-1126678374
Holiday Inn Lancaster by IHG13th-1510-128159
The Midland14th30-15-69054
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