See how Sofitel London Gatwick ranks against other hotels in Crawley

Sofitel London Gatwick in Crawley presents a mixed experience for guests. While the hotel's prime location near the airport is highly praised, contributing to an impressive score in that category, several aspects of the room experience detract from its appeal, particularly issues with temperature, lighting, and furniture. Dining options, especially room service, also face criticism, and overall value for money is a significant concern for visitors. Despite these drawbacks, the quality of beds may offer some comfort, revealing that while the hotel has its strengths, improvements are necessary in service and amenities.