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Hotels in Cambridge

See how Lensfield Hotel ranks against other hotels in Cambridge

Hotel Insights

The Lensfield Hotel in Cambridge presents a mixed picture for guests, with a strong highlight being its excellent location, scoring remarkably high in that category. However, the Room category significantly drags down the overall experience, particularly due to poor ratings for the bathroom and bed, which reflect dissatisfaction among guests. While the staff interactions are positively noted, contributing to a solid overall score, the hotel must address its room-related issues to enhance its appeal and guest satisfaction.

Overall

NPS: 30

13th

in Cambridge

from 286 reviews

Room

NPS: -28

17th

based on:
153 reviews

Location

NPS: 95

7th

based on:
57 reviews

Staff

NPS: 85

6th

based on:
39 reviews

The rankings

How does Lensfield Hotel compare to 18 other hotels in Cambridge?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Crystal Hotel & Savour12th-33------9471
Lensfield Hotel13th-28------9585
Gonville Hotel14th2-14699878
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