Sunbeam for

Hotels in Cheshire West and Chester

See how Leonardo Hotel Chester ranks against other hotels in Cheshire West and Chester

Hotel Insights

Leonardo Hotel Chester offers a mixed experience, with strengths primarily in location and hotel facilities, both receiving high positive sentiment scores. Guests particularly appreciate the hotel's convenient location, ranking fourth in the region, and the quality of amenities. However, significant weaknesses in room conditions, especially concerning bathrooms and temperature, detract from the overall experience, and the food offerings fall short, particularly the restaurant and bar. The hotel staff earns a respectable score, though improvements in service might enhance guest satisfaction further.

Overall

NPS: 40

15th

in Cheshire West and Chester

from 1135 reviews

Room

NPS: 18

11th

based on:
425 reviews

Food

NPS: 5

23rd

based on:
246 reviews

Location

NPS: 97

4th

based on:
209 reviews

Facilities

NPS: 54

5th

based on:
39 reviews

Staff

NPS: 68

21st

based on:
196 reviews

Price

NPS: 0

7th

based on:
20 reviews

The rankings

How does Leonardo Hotel Chester compare to 35 other hotels in Cheshire West and Chester?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Holiday Inn Express, Chester Racecourse by IHG14th-2035539383
Leonardo Hotel Chester15th185549768
The Cheshire Cat by Innkeeper's Collection16th845---8543
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