See how Leonardo Royal Southampton Grand Harbour ranks against other hotels in Southampton

The Leonardo Royal Southampton Grand Harbour offers a mixed experience for guests, highlighted by its prime location near attractions, garnering an impressive score in that category. However, significant concerns arise regarding room quality, particularly with bathrooms and temperature, which negatively impact overall guest satisfaction. While the staff, especially the concierge service, often receive commendations, other areas, including dining and hotel facilities, demonstrate notable weaknesses that suggest there is ample room for improvement in delivering a consistently positive experience.