See how London City Airport Hotel ranks against other hotels in Newham

The London City Airport Hotel in Newham presents a mixed experience for guests. While its location is a standout feature, scoring impressively with an NPS of 78.7, the hotel struggles significantly in the Room category, predominantly due to severe issues with bathrooms and amenities. Although the hotel scores positively for price and staff interactions, the overall sentiment reflects the urgent need for improvements, especially in room quality and dining options.