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Hotels in Cardiff

See how Mercure Cardiff Holland House Hotel & Spa ranks against other hotels in Cardiff

Hotel Insights

Mercure Cardiff Holland House Hotel & Spa presents a challenging stay for many guests, reflected in its overall negative sentiment score. The hotel's strengths lie in its location, which scores well, and the size of the rooms, noted for their spaciousness. However, significant issues with decor, lighting, and amenities hamper the experience, alongside disappointing food offerings and staff interaction, particularly at the reception. Overall, the hotel appears to struggle in key categories, leading to a perception of poor value for money.

Overall

NPS: -2

33rd

in Cardiff

from 1708 reviews

Room

NPS: 2

14th

based on:
757 reviews

Food

NPS: -6

25th

based on:
219 reviews

Location

NPS: 86

21st

based on:
135 reviews

Facilities

NPS: -29

24th

based on:
293 reviews

Staff

NPS: 20

32nd

based on:
245 reviews

Price

NPS: -83

21st

based on:
59 reviews

The rankings

How does Mercure Cardiff Holland House Hotel & Spa compare to 32 other hotels in Cardiff?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Hilton Cardiff32nd1-21-269658
Mercure Cardiff Holland House Hotel & Spa33rd2-6-298620
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