See how Malmaison Birmingham ranks against other hotels in Birmingham

Malmaison Birmingham presents a varied experience for guests, with its location being a standout feature, achieving an impressive sentiment score. While the hotel scores well in staff interactions, showcasing friendly service, the condition of the bathrooms significantly detracts from the overall room experience. Furthermore, guests have expressed dissatisfaction with room service and spa amenities, highlighting areas that require immediate attention to enhance guest satisfaction. Overall, the hotel manages to maintain a decent score, but must address critical shortcomings in several categories to improve its standing in Birmingham's hospitality market.