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Hotels in Newcastle upon Tyne

See how Malmaison Newcastle ranks against other hotels in Newcastle upon Tyne

Hotel Insights

Malmaison Newcastle offers a mixed experience for guests, with a notable low score in the Room category largely driven down by significant issues with bathrooms, lighting, and amenities. On a brighter note, the location garners high praise, and both breakfast and restaurant options receive commendable ratings, reflecting positively on the food offerings. While staff interactions show promise, particularly with waitstaff, the overall sentiment suggests that improvements are needed in room quality and price perception to enhance guest satisfaction.

Overall

NPS: 23

28th

in Newcastle upon Tyne

from 1186 reviews

Room

NPS: -3

18th

based on:
508 reviews

Food

NPS: 29

13th

based on:
186 reviews

Location

NPS: 90

18th

based on:
190 reviews

Facilities

NPS: -4

23rd

based on:
52 reviews

Staff

NPS: 70

21st

based on:
224 reviews

Price

NPS: -42

21st

based on:
26 reviews

The rankings

How does Malmaison Newcastle compare to 35 other hotels in Newcastle upon Tyne?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Jesmond Dene House27th318---10053
Malmaison Newcastle28th-329-49070
Leonardo Hotel Newcastle29th-21-3599375
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