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Hotels in Leeds

See how Malmaison Hotel Leeds ranks against other hotels in Leeds

Hotel Insights

Malmaison Hotel Leeds offers a mixed experience with notably strong staff interactions, receiving a high score for service, which enhances the overall stay for many guests. The location of the hotel is also a significant highlight, drawing positive sentiment that contributes to its overall rating. However, substantial issues with room quality, particularly concerning bathrooms, lighting, and temperature, hinder the hotel's performance. While the bar service is a positive aspect of the food category, breakfast does not fare as well, indicating areas needing attention to elevate the guest experience further.

Overall

NPS: 27

24th

in Leeds

from 815 reviews

Room

NPS: -6

20th

based on:
414 reviews

Food

NPS: 7

16th

based on:
109 reviews

Location

NPS: 88

20th

based on:
116 reviews

Facilities

NPS: 20

17th

based on:
41 reviews

Staff

NPS: 75

20th

based on:
110 reviews

Price

NPS: -24

20th

based on:
25 reviews

The rankings

How does Malmaison Hotel Leeds compare to 36 other hotels in Leeds?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Park Plaza Leeds23rd-6189568
Malmaison Hotel Leeds24th-67208875
Ramada by Wyndham Leeds East25th1-2547348
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