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Hotels in St. Helens

See how Mercure Haydock Hotel ranks against other hotels in St. Helens

Hotel Insights

The Mercure Haydock Hotel in St. Helens struggles to impress, with an overall satisfaction score placing it among the least favorable hotels in the area. While the location receives commendations from guests, the Rooms category suffers significantly due to poor bathroom conditions and outdated decor. Food and beverage options drastically underperform, particularly the restaurant and bar services, contributing to an overall experience that leaves much to be desired. Despite some positive feedback regarding staff interactions, substantial improvements are necessary to elevate guest experiences in various crucial areas.

Overall🥉

NPS: -13

3rd

in St. Helens

from 494 reviews

Room🥉

NPS: -32

3rd

based on:
207 reviews

Food🥉

NPS: -52

3rd

based on:
93 reviews

Location🥈

NPS: 75

2nd

based on:
28 reviews

Facilities🥉

NPS: -24

3rd

based on:
70 reviews

Staff🥉

NPS: 30

3rd

based on:
80 reviews

The rankings

How does Mercure Haydock Hotel compare to 2 other hotels in St. Helens?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Mercure St Helens2nd78504161
Mercure Haydock Hotel3rd-32-52-247530
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